I had a client on Twitter send me a DM (direct message) the other day. I thought she brought up a really good question:
|
|
Shih_Wei: What software skill set do you recommend for a client when identifying an employee to be the admin/PM on the intranet project?
|
Whether you build your intranet site on a tool like SharePoint, or you buy an out-of-the-box intranet software, at some point you will need to identify who in the organization is going to manage the intranet, and who will be the point of contact when questions arise.
I checked in with our senior support guru, who had an interesting take on the answer. Here is what he had to say:
“There isn’t really anything specific they’d need. The admin / intranet lead should have a strong familiarity with the web, experience with several browsers and an understanding of word processor/text editors to allow them to enter data through the built in text editor. Experience with graphic editing tools would be helpful to allow them to work on site theming. But most important to the project, I think, is the offline planning abilities. One of the key elements to an intranet project is the ability to get departments on board. You need to involve the people and sales skills necessary to convince the decision makers to buy into the project. Without this buy-in, you may find it difficult to get an intranet deployment off the ground.”
We often blog about employee adoption, which is so critical to the success of your intranet site – if your users are not using the site, it’s obsolete. But before even worrying about employee engagement and adoption, it helps to have buy-in from above. That can be difficult, particularly in a tight economy, but here are a three things that can help:
How quick can your site be deployed?
– show that the site can be up and running quickly (quick deployment = saved costs)
How easy it is for employees to use?
– show that the site is a snap for employees to not only find content, but to contribute, collaborate and engage
How can it address a business/departmental need?
– find a problem that can be addressed by the intranet (paper distribution, snail mail, lack of communication, lack of corporate culture, poor team building, high employee turnover, various information silos, hard to find documentation)
Showing that your site is quick to deploy, employees need little to no training, you don’t need a lot of dedicated resources for on-going management, and find some examples on how the intranet can solve a problem – these will all help you to gain buy-in and the support you need for a successful intranet deployment.intranet deployment.
Really great information here. Really makes you think about things differently. I feel much more educated for reading this. Thank you for sharing all this information on aging and health supplements.
33
Really nice topic . It’s really useful
Team building is really necessary for a very successful implementation of business plans.~,:
i might not have contemplated this had been great just a few years in the past nevertheless it is amusing just how age varies the method by which you see abnormal creative concepts, many thanks with regard to the article it happens to be enjoyable to read something smart now and then in lieu of the usual crap mascarading as information sites on the net, i’m off to enjoy a couple of hands of facebook poker, adios for now
I am stricken by the way you managed this topic. It is not often I come across a blog with amusing articles like yours. I will make a note of your feed to keep up to date with your upcoming updates.Like it and do continue up the good work.