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Posts Tagged ‘enterprise tools’

Does Your Intranet Save Trees?

Tuesday, August 24th, 2010

While enterprise social tools are the hot topic of late and certainly add value to a social intranet, it’s important to remember that your intranet should also contain core tools to help employees do their jobs. A key task-based application for the intranet is an online form builder.

“A form builder is hardly the sexiest tool out there. But think about it….how many forms do your employees fill out each day? New employee forms, pay change forms, benefits enrollment forms, password change request forms, time off request forms…the list goes on and on. The amount of time and energy (not to mention trees) that can be saved by converting paper forms to electronic forms is staggering.” writes intranet blogger, Sean Nicholson.

A Form Builder delivers huge potential for an intranet site. Does your intranet include an integrated form builder?

Check out Sean’s post

How Effective is Your Intranet in an Emergency?

Wednesday, April 21st, 2010

We have previously blogged about the role your intranet can play during an emergency, namely the H1N1 pandemic last year. This week Martin White, founder of Intranet Focus Ltd, wrote an article about intranet support for emergency planning in light of the volcanic ash from Iceland and air flight ban in Europe.

Martin spoke to a number of his clients and found that users were rushing to find documents on the intranet so they could attend meetings on behalf of colleagues that were stranded abroad due to the air flight ban. This speaks to the importance of a well-organized and searchable Document Management system so that users, who might not normally be looking for these documents, can locate them easily and efficiently.

The intranet phone list/staff directory is another application that is being hit hard due to the situation with the volcanic ash, as users are searching for alternative employees and managers with a similar skill set as their stranded counterparts. As the rest of the company keeps running during an emergency, projects still need to be completed, proposals signed off on, and customer service levels maintained, it is essential that employees can find other managers as sources of expertise.

You never know when an emergency may strike so the best preparation is careful assessment and planning of systems and strategies that can be used to minimize the effect of the emergency. As people are rarely in the place they expect to be during an emergency, the intranet can play a key role in ensuring that employees have access to the information they need to be able to step in for their co-workers. Intranet managers can take an emergency as an opportunity to find out how effective their intranet is at the time, put together business plans for additional requirements to deal with an emergency situation, and ensure that they are included in discussions about planning for an emergency.

Read Martin White’s full article here.

What’s in an Intranet name? Turns out a lot …

Tuesday, February 9th, 2010

Intranets and corporate culture should go hand in hand. If your intranet is not reflecting the culture in your organization and the site is boring or dry, consider how good old fashioned brand marketing can change attitudes towards technology. Apple does a great job in providing catchy and friendly names attached to their technology that helps to engage. Combine a catchy name with a clever tag line on your intranet, build a strong brand design, and you can do a lot to attract employees and reflect your culture.

So what’s the big deal about what you name your intranet? As it turns out, a lot. Just ask Mary Olsen, VP of Marketing at Delta Community who recently talked to The Financial Brand regarding their highly-branded intranet site.

“The Financial Brand interviewed Mary Olson, VP of Marketing, Delta Community, and talked about the credit unions’ creatively branded employee intranet, affectionately named “Simon.” Simon is the portal for all employee communications — the guy who knows what’s going on inside the credit union. But Simon is more than just an intranet. He is a full-fledged internal spokesman and mascot, complete with a costume and foam head.”

Devon Cook, Assistant Vice President of Human Resources and Training at Deseret First Credit Union and an Intranet Connections client, explains why they decided to call their intranet TeamNet.

We call our intranet TeamNet to reflect a part of our culture here at Deseret. We put a lot of emphasis on teams: how each team supports the individual in their progress personally and professionally. It all works together in providing the best possible products and services to our customers.”

An intranet name, or creating an intranet identity with personality, is a great start to building your intranet brand and can help spread the word about your company core values. Attaching a personality can make the intranet more approachable for your employees.

Some tips!

Keep your intranet name in line with your corporate culture and style
Consider a friendly and catchy name that you can build a campaign around
Use a name that reflects the goals you set out for the intranet
Use a tag line to help explain the purpose of the intranet
Choose a name that will be applicable to future growth and technology
Engage your audience: run a contest with staff for the best intranet name

Some ideas!

City Buzz The Insider District Junction (DJ)
Lynx (mascot) BUG (acronym) Intra-Scene
Society iConnect One Hub
Inner Circle TeamNet Common Connection
Brutus (mascot) The Watercooler Intra-Zone
Inside Focus The Edge Community Lounge
FaceTime Roc Worx

Other Resources

For more ideas on intranet names, visit Stephan Schillerwein’s Intranet Matters Blog.  Also check out Step Two Design’s post on Naming the Intranet.  It’s a great resource and provides good information on what to consider when deciding on an engaging name for your intranet.

Update:  another good article on intranet branding by Peter Richards on his excellent blog, Wheat & Chaff.  Check it out here.